How we handle your information

What we collect

When you book a session, party or make an enquiry, we may collect:

• Your name, email address and phone number
• Names and ages of children attending sessions
• Payment details, processed securely by our booking and payment providers, we don't store card details ourselves
• Messages you send us through our contact form or social media

How we use it

We use your information to:

• Process and manage your bookings
• Contact you about sessions, changes or cancellations
• Respond to enquiries and party requests
• Improve our sessions and communicate about upcoming events, where you've opted in

Third party services

We use trusted third party platforms to run parts of our business, including TryBooking for bookings, and Squarespace to host this website. These providers have their own privacy policies governing how they handle your data.

Data storage and security

We take reasonable steps to keep your information secure and only keep it for as long as needed to run our business and meet legal obligations.

Your rights

You can ask us what information we hold about you, request a correction, or ask us to delete it, subject to any legal requirements to retain records. Get in touch using the details below.

Contact us

Questions about this policy? Reach out at hello@paintandplay.com.au.